Payment Policy
At Vinvox, we provide secure and convenient payment options to ensure a smooth checkout experience. By placing an order, you agree to the following payment terms.
1. Accepted Payment Methods
We accept the following payment methods:
-
Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
-
PayPal
-
Shopify Payments
-
Other secure online payment options as displayed at checkout
2. Currency
-
All transactions are processed in euros (€).
-
If you pay with a foreign currency, your bank or payment provider may apply conversion fees.
3. Payment Timing
-
Payment is due at the time of purchase.
-
Orders will only be processed and shipped once payment has been successfully received.
4. Security
-
All payments are processed through trusted third-party providers with encrypted connections.
-
We do not store your complete payment details on our servers.
5. Taxes and VAT
-
All prices shown on our website include the applicable German value-added tax (VAT).
-
For international orders, additional customs duties or taxes may apply and are the responsibility of the customer.
6. Payment Confirmation
-
Once your payment is completed, you will receive an order confirmation by email.
-
If payment cannot be processed, the order will not be completed, and you will be notified.
7. Refunds
-
Refunds are issued in accordance with our Return & Refund Policy.
-
Refunds will be processed using the same payment method originally used for purchase.
8. Contact
If you have any questions regarding payments, please contact us:
Vinvox
Arndtstraße 25
04275 Leipzig, Germany
Email: Contact@vinvox-checkouts.shop
Phone: +49 3415 9090690